Rental Car Intermediary Service

Even in a situation where you suddenly need a car, please safely relay on us. We can arrange a rental car for you.

Customers' problems and concerns

  • Can you handle my sudden need for a car? (especially the need for a car during busy periods and business trips)
  • I want to rent a car, but is there a way to avoid the extra work of having to make payment arrangements on the spot?

Service Details

  • When a customer makes a request, we will arrange for a rental car from a partner rental car company.
  • Customers only need to return the rental car and do not need to handle the payment arrangements. The fee will be charged later by SMA.
  • * Some rental car companies allow the rental car to be rented out or returned only at the sales office (in some cases, the vehicle cannot be delivered).

Conceptual Illustration of the Service

Figure : When a customer makes a request, we will arrange for a rental car from a partner rental car company.

Operation Optimization Support

Vehicle Control BPO (Business Process Outsourcing)

This service will achieve more optimized vehicle control than even an order-made outsourced solution.

The e-ADVICE Web Information Service

This is a web-based information management system that centrally manages data for over 400 items about the vehicles our customers use.

Fuel Management Service "SS Card" and "Fueru Card"

Cost management for refueling by using two cards for the various fuel prices in different regions helps to reduce costs.

ETC Management Service

Makes ETC card application and management work more efficient and centralizes management of toll fees.

Parking Management Service

This service allows cashless use of the Mitsui Repark parking lots throughout Japan.

Transport and Registration Modification Services

We will smoothly move vehicles and modify registration information throughout Japan as required when there is a transfer of human resources and the like.

Tire Storage Service

This service provides storage for tires that are out of service for a given season.

Service for Advanced Payments for Items Not Covered in the Contract

We will make payments on behalf of our customers for items not covered by the maintenance agreement, such as inspection and repair fees and damage repair fees after accidents. As a result, customers will only have to make payments to one party, thereby reducing clerical work and simplifying cost management.

Web Vehicle Image Service

This service takes photographs of the exteriors of vehicles when they are at the maintenance workshop for inspections and customers can view those photographs on the dedicated site on the Internet.

Support for Creating NOx and PM Law Automobile Usage Management Plans

We will provide the data necessary for our customers to create the "Automobile Usage Management Plans" to be submitted to prefectural governments.

"Prime": A Product that is Compatible with the New Lease Accounting Standards

We provide a plan that allows lease processing of transactions even under the new lease accounting standards.

In-house Car Sharing Management System

For customers who share a number of company cars among multiple employees, we provide a system that allows reservation management on the web.

Surplus Vehicle Storage Service

This is a single-stop service that not only stores surplus vehicles, but inspects them, fixes them, and transports them.

Maintenance Services

Move about comfortably with vehicles that have always been inspected.

Accident Support Service

We offer support in handling accidents from start to finish, thereby providing customers with peace of mind. SMA Support's accident support service helps customers resolve problems when an accident occurs.

Auto recycling (AR) business

We organize members-only online bidding events with a nationwide network of approx. 200 vehicle scrap and recycling agents to dispose of wrecked vehicles entrusted by non-life insurance companies, leasing companies, rental car companies, etc.

Related Information

The evolving mobility service

The Needs for Sumitomo Mitsui Auto Service